Notation based on the Act on Specified Commercial Transactions
Joyful Japan Rakoo (as following “this service”) state it clearly based on “the Act on Specified Commercial Transactions” Article 11 (advertisements about the Mail Order Sales) as follows.
Seller
| Name | World Planning Office Co.,Ltd. |
|---|---|
| Sales Manager | NITO, Takahiko |
| Location | Kawabe Dai-Ni Bldg. 5F, 28-3, Shinjuku 1-chome, Shinjuku-ku, Tokyo 160-0022, JAPAN |
| Tel | +81-3-3354-9995 |
| Fax | +81-3-3354-9996 |
| info@jjrakoo.com | |
| Business Hour | Mon.－ Fri. 9:30－18:00 Sat. 9:30 – 15:00 Except Saturdays, Sundays, public holidays and year-end through New Year holidays. |
How to Inquiry
Email only for inquiries：info@jjrakoo.com
※Please include the following in your email.
- Subject (include details of your inquiry in the subject header)
- Your name
- Your Address & Contact info.
- Your email address
- Tour Name (In case that your entry has already been accepted)
- Tour Date (In case that your entry has already been accepted)
- Details of your inquiry
How to Apply
The online application only from our website：http://www.jjrakoo.com
※Please include the following in your application.
- Applicant Name (Passport Name only)
- Applicant Information (Gender, Age, Nationality, Whether attend or not)
- E-mail address of the Applicant
- All of the Participants' Names except the Applicant
- All of the Participants' Information except the Applicant (Gender, Age, and Nationality)
- Preferred Tour Course (In case that your entry has already been accepted)
- Preferred Tour Date (In case that your entry has already been accepted)
- Contact phone number on the date
- Whether or not you need a reservation for taxi on the date
- Dietary Requirements (Medical or Religious Food Restriction)
Goods or Services
| Selling Price | The selling prices are listed on each tour page. (Consumption Tax Included) |
|---|---|
| Required fees besides tour charge | Consumption Tax, Transfer Fees |
| Sales Volume | One tour plan per reservation |
| Application validity Perio | Check the details of your reservation plan |
| Payment Due Date | 21 days prior to the day before the tour In case of the tour have not yet fixed, 7 days prior to the day before the tour |
| Payment Method | Payments can be made online via credit card only. |
| Confirmation | Completing your reservation for the tour will be recognized at the same time you send your payment information as displayed in the credit card settlement screen. |
| Cancellation | If you need to cancel after your reservation has been confirmed, fees apply according to the cancellation regulations on each tour page. Cancellations can be made via Email (info@jjrakoo.com) only. Depending on the tour separate cancellation fees, stated in each tour page, might apply. Please reassure before your entry to the tour. |
| Refund | For goods as well as services and their special traits, refunds will not be made for any cancellation made in advance, fees apply according to the cancellation regulations on each tour page. |
Accrual, Assignment, Transfer, Termination of the Right to Use
1.Accrual of the Right to Use our Goods or Services
Accrual of the right to use our goods or services will be recognized at the same time you fix your reservation for the tour by sending your payment information as displayed in the credit card settlement screen.
2.Assignment of the Right to Use our Goods or Services
Assignment of the right to use our goods or services will be recognized at the same time the tour applicant receive an Email with attached documents from our company, such as a Tour Reservation Confirmation Sheet and Voucher.
3.Transfer of the Right to Use our goods or services
Transfer of the right to use our goods or services will be recognized at the same time the tour applicant who was assigned the right transfers the Tour Reservation Confirmation Sheet and Voucher to the third party, only if the tour applicant obtains permission and approval to transfer the right from our company.
4.Termination of the Right to Use our goods or services
Termination of the right to use our goods or services will be generally recognized at the same time when the tour finishes and breaks up. In addition, termination of the right will be also recognized at the same time the refund of the tour fees deducted transaction fees is completed by each credit card company, based on the limited conditions. In any of the following cases, the company can compulsory terminate the right at the same time any of the following fact is found.
